Privacy Policy

At Jane’s Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://janestours.sg or book our tour services.

1. Information We Collect

We may collect the following types of personal data from you:

Contact information: Name, email address, phone number, mailing address.
Booking details: Travel preferences, tour dates, group size, and payment information.
Website data: IP address, cookies, browser type, and usage data.

2. How We Use Your Information

We use your personal data for the following purposes:

To process your bookings and provide tour services.
To communicate with you regarding your bookings, promotions, or updates.
To improve our website, services, and customer experience.
To comply with legal or regulatory obligations.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal data. We may share your information with:

Trusted service providers who help us operate our tours or website.
Government or regulatory authorities if required by law.
Third parties with your consent.

4. Cookies and Tracking

We use cookies and similar technologies to improve website functionality and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

6. Retention of Personal Data

We will retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

7. Your Rights

Under Singapore’s PDPA, you have the right to:

Access and correct your personal data.
Withdraw consent for us to use your personal data (subject to legal or contractual restrictions).
Request deletion of your personal data.

To exercise your rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us.